FAQs

 Frequently Asked Questions – Oasis Hup

1. How long does shipping take?

• Shipping usually takes between 4 to 14 business days depending on your location.

2. Do you ship internationally?

• Yes, we ship worldwide at no extra cost. Shipping is 100% free for all countries.

3. What is your return policy?

• You can return any product within 14 to 30 days of receiving it. Items must be unused and in original condition. Please contact us before returning.

4. How can I track my order?

• Once your order is shipped, you will receive a tracking number via email. Use it to track your package anytime.

5. What should I do if I receive a damaged or defective product?

• Contact us immediately at contact@oasishup.com with a photo of the issue. We’ll resolve it quickly with a replacement or refund.

6. Do you sell digital or smart fitness products?

• Yes, we focus on high-performance fitness tools like smart rings, digital jump ropes, and advanced workout boards.

7. Are your products tested for quality?

• Absolutely. Every product is selected and quality-checked before being listed on our store.

8. Do you offer customer support?

• Yes! Our support team is available Monday through Friday and happy to help you at contact@oasishup.com